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Shipping & Returns Policy

How much is my shipping?

All orders ship on pallets via common carrier. We do not utilize regular UPS ground service due to damage issues. However, if your order contains only unbreakable items, we will consider using ground service, upon request. Please let us knowif you need any special services such as a residential delivery, a lift gate or a smaller-sized truck due to limitations at your delivery location. (Please note: these services incur additional shipping fees). Please inform us in advance if you are closed on certain days and cannot accept deliveries. Shipping charges are not calculated until your order has been picked and processed. If you would like to know the cost of shipping prior to your order leaving our warehouse, please let us know in advance.

What is your return policy?

Goods are not returnable unless there are warranted damages. Please check your order immediately upon receipt. Damage/shortage claims must be submitted via email within 14 days of receipt of the goods. If there are damages, please include clear photos with your email. Warranted damages include: broken welds, broken glass and unintended scratches/gouges. Because many of our products are designed to look distressed, thee will be variations in paint, wood and metal that are not considered damage. If necessary, for warranted damages, a call tag may be issued for the goods to be returned to us. We will make every effort to ensure that you are satisfied with the product you receive.

When will my order ship?

Online orders are processed within 24 hours of receipt. Please allow several days for your order to be picked and shipped. If you would like to know when your order is scheduled to ship, please call us at 610-650-8800.

Our Distributors

Southeast

DBC Wholesale—MD

Mill Creek Trading—WV

Northeast

Amish Trader—PA

AT Imports—PA

Home Decor Warehouse—PA

BPI—NY

Ed London Wreath Co.—PA

Midwest

ABC Distributors—IN

Country Side Finds—OH

S & D Wholesale—WI

Our Showrooms

Oaks, PA Showroom:

422 Business Center

Oaks, PA 19456

610-650-8800

Fax: 610-650-0731

Customer Service Email:

[email protected]

Hours: Monday – Friday, 7:30 AM – 4:30 PM, EST

Atlanta, GA Showroom:

AmericasMart, The Glass Station

17th Floor, Suite 1731

230 Ted Turner Drive NW

Atlanta, GA 30303

610-650-8800

Fax: 610-650-0731

Hours: Monday – Friday, 9:00 AM – 4:00 PM, EST

Minneapolis Mart:

10301 Bren Road West

Blue Gallery Suite 111

Minnetonka, MN 55343

(952) 932-7200

(800) 626-1298

FAX: (952) 932-0847

http://mplsmart.com/

News & Events

Wednesday, August 30th 2018

Visit our showroom during MarketSquare Cash N Carry


Greater Philadelphia

Convention Center, Oaks

100 Station Ave, Oaks, PA 19456

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Contact Us

  • 422 Business Center, Ste T-2060
  • Oaks, Pennsylvania 19456
  • Tel: 610-650-8800
  • Fax: 610-650-0731
  • We Accept Major Credit Cards
  • Credit Cards